At March 15th, Zhejiang Bureau of Commerce held the “3·15 International Consumer Rights Day” Commemorative Conference and released 2017 Zhejiang province assured consumption "three degrees one rate" social evaluation index. At the same time launched the country's first offline entity stores no reason to return guidelines and the new Zhejiang province “ three guarantees” product catalog.
The new Zhejiang Province offline entity stores no reason to return guidelines(Trial) advocate that the offline entity stores’ sellers should obey the promise of no reason returning automatically, and make sure the specific product range of promising no reason returning according to the self-condition and the property of the products. And also confirmed that the shipping fee of returning products is afforded by sellers. But if the sellers find that the consumer buy the product is not for their living need, or disobey the honest rule, or the existence of a malevolent situation, can refuse to return.
And, the new Zhejiang province “three guarantees” product catalog will be started on May 1st this year. The catalog keeps the commercial housing, tablet computer, digital camera, electric bicycles and other 20 kinds of products and increased 15 new products including the residential elevator, electronic toilet (cover), air purifier, intelligent vacuum cleaner, mobile power supply, tachograph, intelligent door lock, integrated stove,totally 35 products,and set the value time of “three guarantees ”is minimum 1year,maximum 3years.
As it recorded, the Zhejiang province “three guarantees ”product catalog makes a big range of adjustment to the kind of “three guarantees ” products, it increased many new products and intelligent products that have appeared in recent years due to the upgrading of consumption. And pays more attention to the consumer personal safety protection. Zhejiang is the first to bring residential elevators into the "three guarantees" product catalog in the country. And the level of protection is higher than the standard of "three packages" of the state. The 35 commodities in the Zhejiang catalog are all goods that are not included in the national "three package" or "three packages" components and the "three packages" period is higher than the national "three packages" standard. The revision of the new "three packages" will be adapted to the economic and social development of Zhejiang province and the level of the mass consumption, which will better safeguard the legitimate rights and interests of consumers.
